Help & FAQ

Last updated: 13 August 2026

Can't find it here? Email [email protected] — we reply within 48 hours. Pricing and plan questions are answered on the home page FAQ.

Getting started

There is no setup. Open app.nookmarker.com and start adding things — an account is only needed if you want your data synced across devices.

Want the guided version? Take the tour (desktop only) — it walks through the workspace in about a minute, and you can replay it any time from your account menu (“Take a tour”). On a phone the app switches to a simpler layout that skips the tour, so this link won’t start anything there — open it on a computer instead.

Keyboard shortcuts

Press ? inside the app to see this list at any time.

KeyWhat it does
/Focus search
Ctrl KFocus search, even while typing
NNew bookmark
1 2 3Switch to Bookmarks / Projects / Notes
?Show the shortcut list
EscClose the open dialog, menu or drawer

Shortcuts pause while you are typing, and the whiteboard keeps its own keys while it is open.

Where your data lives

Every change is saved on your device first, then synced if you are signed in. Losing your connection never loses your work — the app keeps running and catches up when you are back online.

Signed out, everything stays on that one device and nothing leaves it. Signing in adds a private cloud copy; it does not take the local one away.

Accounts & sync

Signed in on two devices and something looks out of date? Reload the newer one. If a change was made in two places at once, NookMarker keeps a copy rather than overwriting you, and tells you it did.

Exporting your bookmarks

Settings → Export downloads your bookmarks as a standard browser bookmarks file, which Chrome, Edge and Firefox can all import directly. The same screen imports one back in.

Browser extension

The Save Page extension adds the page you are on to NookMarker in one click, keeping its title, icon and description.

Installing NookMarker as an app

Once installed it opens in its own window and still works offline.

A few browsers show a security warning during the install, saying the app is built for an older version of Android. This comes from the way that browser packages the app for your phone, not from NookMarker, and the installed app is unaffected. Installing from Chrome avoids the warning.

Something looks wrong

What you seeWhat it means
“Offline” pill No connection. Keep working — everything saves locally and syncs later.
“Syncing” pill You are back online and the catch-up is running. Nothing to do.
Sync failed Your data is safe on this device. Reload; if it keeps failing, email us.
Old version after an update Refresh the page once (F5).
An icon is missing Report it in Settings → Feedback with the address — we add it to the shared icon set.

Still stuck?

Email [email protected], or use Settings → Feedback inside the app. Telling us what you were doing just before it happened is the single most useful thing you can include.

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